Holiday Van Owners

A Holiday Van is generally described as a van & annexe or a park cabin that occupies a designated short tem powered site in a holiday park. The owner of a holiday van for an annual fee is permitted to have their van occupy a short term site and to use the van for up to 180 nights a year, subject to the terms of an occupancy agreement.

The benefit of owning a holiday van means that you don’t have to book accommodation ahead of time, their is no packing up the car and bringing everything with you and you can holiday when it suits you.

Get access to 12 Parks in the Shoalhaven region with your Holiday Haven Membership

Get access to 12 Parks in the Shoalhaven region with your Holiday Haven Parks Memberships

Get access to 12 Parks in the Shoalhaven region with your Holiday Parks Membership

Management Strategy

Holiday Vans

A Holiday Van is generally described as a van & annexe or a park cabin that occupies a designated short term powered site in a holiday park. The owner of a holiday van for, an annual fee, is permitted to have their van occupy a short term site and to use the van for up to 180 nights a year, subject to the terms of an occupancy agreement. Holiday Haven Kangaroo Valley and Holiday Haven Huskisson Beach do not have Holiday Van Sites.

Holiday vans in all Holiday Haven Parks are currently subject to the Holiday Van Management Strategy. This strategy outlines among other things how vans can be bought and sold in Holiday Haven Tourist Parks and has implications for all Holiday Van owners and prospective van owners. Please familiarise yourself with this strategy before selling or purchasing a holiday van.

DOWNLOAD MANAGEMENT STRATEGY

Conceptual Development Plans

These plans outline which sites in the parks are reserved for Holiday Van occupancy and which sites are reserved for future development. Please note that these plans are only conceptual and are subject to change at any time.

Shoalhaven Heads Tourist Park – Conceptual Development Plan
Culburra Beach Tourist Park – Conceptual Development Plan
Currarong Beachside Tourist Park – Conceptual Development Plan
Huskisson White Sands Tourist Park – Conceptual Development Plan
Bendalong Point Tourist Park – Conceptual Development Plan

Lake Conjola Entrance Tourist Park – Conceptual Development Plan
Ulladulla Headland Tourist Park – Conceptual Development Plan
Burrill Lake Tourist Park – Conceptual Development Plan
Lake Tabourie Tourist Park – Conceptual Development Plan

Buying a Holiday Van

If you are interested in buying a holiday van in a Holiday Haven Tourist Park, you must first approach the Park Manager at the park and enquire whether the current owner has permission to sell the van. A van cannot be sold at a park without the permission of the Park Manager. If you purchase a van where the owner has not received prior written permission, the park owner will not be able to enter into an occupancy agreement, ownership cannot be transferred and you will be asked to take the van and annexe off the site.

Each van approved for sale must have a current valuation (not more than 12 months old). This valuation is available to all prospective purchases to view. The valuation is the current market value for the van and annexe only.

When you have decided to buy a Holiday Van in a Holiday Haven Tourist Park you will be asked by the park’s management to:

Provide a recognised National Police
Check obtained within 30 days of the proposed transfer.
Provide a current credit check obtained within 30 days of the proposed transfer
Provide evidence you have bought the van from the previous owner. (Bill of Sale or Receipt)
Pay a $658 (incl. GST) Administration Account Fee
Sign an Occupancy Agreement
Sign a Direct Debit form for the monthly payment.
Pay any key or fob deposits for amenities or park facilities.
Collect boom gate number.
Advise the park management of your contact details.

Sales and transfer of ownerships must be done on site at the park. An appointment must be made prior with the park management. A transfer of ownership takes approximately an hour to complete. Transfer of Ownership appointments are generally not made during peak times or public holidays.

Transfer of Ownership without a sale

Transfer of Ownership where a sale has not occurred may only take place under the following circumstances and where the relevant documents can be supplied as proof:

There are 2 owners of the van and one owner has relinquished their rights to ownership.
Where a court order stipulates a change of ownership of the holiday van (e.g divorce settlement, probate)

The valuation is less than the asking price on the van, why is this?

The valuation only applies to the value of the van and annexe. It does not include any items like furniture that may be included in the sale. The valuation also does not include the right to an occupancy agreement or any title to the land on which the caravan and annexe sit. The land is classified as crown land and cannot form part of the sale.

If I buy the van am I guaranteed an Occupancy Agreement?

No, not all sites with holiday vans on them are designated holiday van sites – see Conceptual Development Plan. Some holiday vans may be for sale for removal from the park. You need to check with the Park Manager if this is the case.

How long does an Occupancy Agreement last for?

Your initial occupancy agreement lasts for 12 months. After the end of this initial period, your agreement will revert to a month by month agreement. At any time you may be given 3 months’ notice to move your van and annexe off site.

Can my occupancy agreement be terminated?

Yes, your occupancy agreement can be terminated for a number of reasons, in particular non or late payment of fees, offensive behaviour, and breaching park rules. Reason for termination are listed in the agreement.

Owning a Holiday Van

Owning a Holiday Van comes with many responsibilities. The responsibilities of the Holiday Van Owners and the Park Owner are set out in the Occupation Agreement. This is a document that is signed at the beginning of the site occupancy by both the Van Owner and Park Owner. The document sets out such things as:

Fees and Charges and terms of payment
Park Rules
Making alterations to your van or annexe
What condition the van and annexe needs to be kept in
Who can use the holiday van
Ending the occupancy agreement
Acceptable behaviour of occupants

Useful Documents

Standards for the Installation of Holiday Vans & Associated Structures in Holiday Haven Parks

Holiday Van Owner Requirements

What do I need to do if I want to make alterations to my holiday van?

Written approval must be received from the park manager and Holiday Haven for any alterations to a Holiday Van. If a van is on a flood liable site further approval must be sought from Council’s Environmental Services Section.

How do I change my address?

If your residential or postal address has changed, you must notify your park manager within 14 of your address changing.

How do I get approval to do alterations?

First step is to talk to your Park Manager. They will be able to advise you if what you want to do is likely to be approved.

Secondly, you need to complete an Annexe Application Form from Shoalhaven City Council and submit it to the Park Manager for initial approval and pay the fee. Remember to complete all steps in the application

Your Park Manager will then submit the form to Holiday Haven / Council along with the fees for approval.

How do I pay my fees?

Fees are paid monthly via direct debit.

What happens if I am having difficulty paying my fees?

If at any stage you are having difficulty in paying your holiday van fees, you need to immediately contact our Accounts Receivable Unit on 4429 3111 to make an arrangement to pay the fees off before the due date. Payment arrangements will not be accepted after the due date. Failure to pay fees on time will result in a notice of termination being issued and fees sent to our Debt Collection Agency for recovery, this will lead to Legal Fees being added to your debt.

Can people stay in my van when I am not there?

Friends or relatives may use your van under the following conditions:

You as the owner must notify the manager at least 24 hrs in advance that you have friends or relatives who wish to stay in your van.
On arrival your friends or relatives must check in to the office to obtain a boom gate number and pay the holiday van extra person’s fee.

What is a Compliance Check?

Each year Holiday Haven Parks conducts a Compliance Check of every holiday van in our parks. These checks ensure that all holiday vans in parks meet the regulations and standards. If a compliance check has found that something on your van needs fixing, you will be notified in writing of the issue and given a deadline to fix any issues. Any major work e.g replacing an awning or an annexe will require an Annexe Application to be lodged.

Do I own the site on which my holiday van is located?

No, the site belongs to NSW Crown Lands. You have a right to occupy the site on signing an occupancy agreement under the terms of the agreement, but you have no rights to the title of the land.

What do I do if I have a complaint or concern about something in the park?

For any complaints or concerns you may have, your first contact should be with staff or park management at the Holiday Park as they are in the best position to resolve your issue.

Selling a Holiday Van

Selling your Holiday Van in a Holiday Haven Tourist Park

Before you put your van up for sale you must firstly seek written permission from the Park Manager. The Park Manager will approve a sale of a holiday van under the following conditions:

Holiday Van Owner (HVO) has notified the Park Manager in writing of their intention to sell their van and has been placed on the Sales Register at the park.
Paid all outstanding fees (Manager to complete a Fees and Charges check on seller’s request.)
The Van occupies an Endorsed Holiday Van Site within the park – See Management Strategy Summary Plan
Pre-sales compliance checklist has been completed & there are no outstanding issues.
The van owner has obtained a Valuation report (not more than 12 months old) for the van and annexe only from an approved Caravan valuer/dealer.
The park owner has supplied written permission for the sale of the van and annexe/moveable dwelling.
The seller has notified the Park Manager that they have a buyer for the van and when the changeover date will be and how much the van was sold for.
Only when the above items have been completed will change of ownership occur.